Contact Information

Chief System Operator

Water & Sewer Dept

(845) 355-5700 x 5
Fax: (845) 355-8207


80 Ridgebury Road
Slate Hill, New York 10973

Office Hours:
Monday – Friday
9 AM - 4 PM
*Except Legal Holidays

After Hours Emergency Only
AquaBlue Solutions, LLC

(973) 774-3689 
This number is only used for after hour emergencies by the individuals located within our water & sewer districts.

Pay Your Water Bill

Overdue Water/Sewer Bills

Please be advised any outstanding WATER and SEWER charges will be re-levied onto the Town property tax bills. Therefore, please be advised any outstanding WATER and SEWER charges must be paid no later than October 31, 2023, to avoid the re-levy onto your 2024 taxes.

If you have any questions, please Contact the Town of Wawayanda at 845-355-5700 Option 5.

Water & Sewer Department

Utility Billing

Utilities are billed on a quarterly basis in January, April, July, and October. If the October bill or previous bills are not paid by October 31st they will be relevied onto your property tax bill.

Town of Wawayanda's Online Water Payment System

Online Account/Payment Portal

This system allows Water District Residents to view, print, or make payments through their online account.

Online Payment Fee Schedule
Credit/Debit Card - 2.95% of total bill
E-Check $1.95

**Note: Credit Card Payments are not accepted in person, they are only accepted through the online system only. A convenience fee is collected by the online payment provider, not the Town of Wawayanda.

You May Also Mail a Payment or Pay in Person. See Contact Information. 

Transition of Water Sewer Operators

As of May 7th, 2023, AquaBlue Solutions, LLC is fully in charge of the water/sewer districts in the Town of Wawayanda. Please note the new emergency contact number. See full Transition Notice from the Town Supervisor. 

Application for Water Service / Water Service Connection

Click HERE to download an application. Please call 845-355-5700 ext. 5 with any questions regarding water hook-up fees.

Water Testing

If you want to test your well water, please contact OCL Analytical Services.

Contact Information:
OCL Analytical Services
35 Goshen Turnpike
Bloomingburg,  NY  12721
Phone: (845) 733-1557
Fax: (845) 733-1944
Or email us at: [email protected] 

Low Income Household Water Assistance Program (LIHWAP)

The Low Income Household Water Assistance Program (LIHWAP) helps low income households pay the cost of water and sewer services. The program can assist households who have past due bills (arrears) for water and/or sewer services. Households may be eligible for additional assistance even if they have already received a LIHWAP benefit in the past. Click here for more information

Water & Sewer Helpful Information

Have you noticed a significant increase in your water usage, which has caused an increase in your water bill? This could be attributed to a number of items such as:

  • Filling of swimming pools
  • Excessive outdoor water usage
  • Increase in number of persons within the household
  • A water leak

How to Find a Water Leak in a House
Even the smallest leaks in your house can add up to thousands of gallons of wasted water and potentially hundreds or thousands of dollars per year on your water bill. Unfortunately leaks are not always obvious and can go a long time before being noticed. You can do some basic tests on your own before calling in the professionals to check for leaks in your house.

1.Turn off all fixtures and make sure that no appliances that use water are running.
2. Locate the water meter inside your home. Write down the meter numbers. Check the meter in one to two hours. If the numbers have changed, there is a leak somewhere in the house.
3. Check the faucets of sinks and bathtubs. Water usually leaks from the spout and is easily detectable. But it may also be leaking from on and off handles or loose fittings. You may have to tighten loose fittings about a quarter of a turn or replace parts if the leak persists.
4. If your toilet has condensation on the outside of the tank, this is a good indication your toilet is running.
5. Check the toilet by dropping a few drops of food coloring in the tank. After ten minutes if the food coloring shows up in the bowl, the toilet is leaking. Toilets are the most common source of leaks in the house. 
6. Check the water supply lines on appliances that use water. Sometimes a leaking appliance is obvious, leaving a puddle of water on the floor in front of the appliance. Other times the leak is small and stays hidden under the appliance where you may not see it.
7. Outside spigots or hoses. Make sure outside spigots are turned off when not in use even when connected to a hose.
8. Water softeners or similar water filtering/conditioning systems. If you have any of these devices make sure they are hooked up and operating properly. Certain systems can waste many gallons of water if they are not operating

Water & Sewer FAQs

Who do I call if I have a problem when the Water/Sewer office is closed?

If you have a water or sewer emergency after hours, call (973) 774-3689.

Can my water meter be defective?

A water meter can be defective. A water meter has an internal disc or paddles that move when water passes through them. Water then moves the wheels or the register to record the water that passes through it. When the disc or paddles wear down, due to environment or from a defect inside of the meter, it will not register correctly. Since we use meters that record only the water that passes through them, the defect will actually cause a lower water bill. A water meter will never record usage unless water passes through it. A meter can never run fast.

What do I do if I have a high bill?

The Water & Sewer billing office is open Monday thru Friday from 9am to 4pm. If you think your bill might be incorrect please feel free to contact us at 845-355-5700, Option 5.

In many cases excessive water consumption can be attributed to a leak. Please click the link below for possible causes of high usage and tips on how to determine if you have a leak within your home.

How to Find Water Leaks in a House

If there is a leak, what is the Town responsible to repair?

The Water Department is responsible for the water main, main valves and Fire Hydrants. The service line which starts at the Water Main and goes to the house is the customer’s responsibility, even if the leak is in the curb valve but is on the service line. If you have a leak on the service line, you will have to contact a plumber for repairs.

What is the price of Water and Sewer and how is it billed?

The Town of Wawayanda operates 5 water and 3 sewer districts. For the rates in your district, please click the link below.

Bills are mailed to customers quarterly in January, April, July, and October. Payment is due within 20 days without penalty, in person at the Town Hall or by mail. Bill that are paid after the due date will incur a 5% penalty on the total outstanding balance. Failure to receive a water bill does not prevent a late charge. All unpaid balances as of October 31st will be levied on the following year Town and County Tax Bill.

2024 Water & Sewer Rates

How can I pay my Water / Sewer bill?

Water and Sewer bills can paid online using our Online Portal. They can also be mailed or paid in person at the Wawayanda Town Hall, 80 Ridgebury Hill Road, Slate Hill, NY 10973. Please make your check or money order payable to the Town of Wawayanda Supervisor. 

How can I view the Annual Water Quality Reports?

The Annual Water Quality Reports for all water districts are posted within our Document Center under the "Water & Sewer" category. Please navigate to the correct year's folder to see the reports from that time period.